Accurate Welding Services — Establishment at 7 Industrial Road, Windsor Locks, Connecticut.

I have been working with the owner Ed on getting Broach bars welded. The estimate was 3 - 5 days at $200 a bar. So far it has been over two weeks, when I spoke to Ed on Tuesday 9/26/2017 he told me the job would be complete on Thursday 9/28/2017 and they would be ready for pick-up after lunch. I called at 1:45 to verify the order is ready and Ashley told me Ed was out an he would call me in the morning. I told her we about to leave and that we were coming to collect our order, she replied the order wasn't even started yet! So its the following day and still no call back from Ed, and no parts completed. Now they have failed to complete the order on time, failed to communicate anything with the job, and can't seem to pick up a phone and return a call. As of today they are costing our company thousands in lost production a day. We are a first time customer and I can also say we will NEVER use this welding shop again.